General

Add Your Email Signature in Epic
You can easily add your email signature in Epic to make outgoing emails and certain distributed documents look more professional. How to add your email ...
Thu, Nov 28, 2024 at 3:54 PM
Adjust Outlook Cache Settings
Outlook Cache is a feature of Outlook that stores a copy of your email on your PC's local hard drive.  This allows you to view your mail even when you d...
Thu, Nov 28, 2024 at 4:23 PM
Contact Applied Support
Applied has a robust support system in place for InsureLine with access to knowledgeable experts who can help you navigate through processes, features and e...
Tue, Jun 28, 2022 at 3:59 PM
Policy is not showing in Renewals Manager
The renewals manager is a useful tool to help prioritize your workload by giving instant visibility into policies that are up for renewal in the near future...
Thu, Nov 28, 2024 at 4:00 PM
Quicklinks Area Isn't Showing
Intro to Quicklinks The Quick Links area is available on the Account Locate screen in Epic and provides quick and easy access to information related to the...
Thu, Nov 28, 2024 at 4:13 PM
Re-Enable the Attach to Epic button in Outlook
Epic will automatically install the Attach to Epic add-in in Outlook when Epic first installs.  Occasionally, some users may find that this icon in Outlook ...
Thu, Nov 28, 2024 at 4:26 PM
Real-Time - Authentication Failed Error
Each carrier requires your valid portal credentials to be entered in Epic before you can successfully use Real-Time functions.  As portal credentials can ch...
Thu, Nov 28, 2024 at 4:01 PM
Report Phishing Button when using Outlook on the web
It may be hard to find the "Report Phishing" button when using the Outlook on the web (https://outlook.office.com) STEP 1:  Visit htt...
Thu, Nov 28, 2024 at 4:31 PM
Set Adobe Acrobat as Default App for Window 10 .PDF Files
Some users may find that .PDF files are not opening in Adobe and are instead opening in a web browser or another application.  To correct this, follow the i...
Thu, Nov 28, 2024 at 4:12 PM
Set Adobe Acrobat as Default App for Window 11 .PDF Files
Steps Go to Settings. Select Apps and Choose Default apps.       3. Select the Choose default app by file type option.     4. Sele...
Thu, Nov 28, 2024 at 4:12 PM